1.  Delivery Method

We work with a number of well-known logistics partners to select the most appropriate delivery method based on your address and order situation to ensure that your goods can be delivered in a timely and safe manner.

2.  Delivery Time

Order Processing Time

We will process your order within 2 working days after you successfully place the order and complete the payment.

Estimated Delivery Time

United States: Expected delivery in 6-12 business days

Canada: Expected delivery in 8-15 business days

Europe: Expected delivery in 6-10 business days

Australia: Expected delivery in 6-10 business days

New Zealand: Expected delivery in 8-15 business days

Middle East: Estimated delivery in 8-15 business days

South Korea and Japan: Expected delivery in 5-8 business days

South Africa: Estimated delivery in 6-8 business days

Mexico: Estimated delivery in 10-15 business days

Other regions: Expected delivery in 6-12 business days

Please note that the above delivery time is only an estimate, and the actual delivery time may be affected by force majeure factors such as weather and traffic.

3.  Delivery Fee

We charge the corresponding delivery fee based on your order amount, delivery address and selected delivery method.

When your order meets a certain amount, you may enjoy free delivery service. The specific free delivery conditions will be clearly marked on the website.

4.  Order Tracking

You can use the order tracking system we provide to understand the delivery progress and status of your order in real time.

5.  Signing and Acceptance

When the goods are delivered, please be sure to sign in person and check the quantity, appearance and quality of the goods on the spot.

If the goods are found to be damaged, missing or have quality problems, please contact our customer service in time and we will handle it properly for you.

6.  Special Circumstances

In case of incorrect or incomplete address, unreachable recipient, etc., the delivery cannot be completed normally. If the delivery cannot be completed after multiple attempts, the goods may be returned and you will need to bear the corresponding shipping costs and other possible expenses.

We will not be responsible for delivery delays or non-delivery caused by force majeure (such as natural disasters, social abnormal events, etc.), but we will try our best to assist you in solving the problem.

7.  Policy Changes

We reserve the right to modify and adjust the delivery policy according to business development and actual operation conditions. If there are any changes, we will announce them on the website in advance and notify you in a reasonable manner.